- Documentation
- Pre-Contractual Information
Discover the coverages of our travel insurance
Discover the main available coverages of our insurance plans.
The Standard insurance is best suited for those who prefer a quick solution. This insurance plan covers your needs for a protected trip and allows you to add extra coverage, if you find it necessary.
Main coverage included
-
Medical, pharmaceutical and inpatient hospitalisation expenses abroad 25.000€In case of an accident or sudden illness, when contacting the Assistance Service, you will be referred and accompanied, receiving the best healthcare available in the area where you are. Medical, surgical, inpatient hospitalisation, and pharmaceutical expenses are all covered.
With a € 50 deductible. -
Travel Assistance Abroad Base capitals24/7 assistance in case of unforeseen occurrences, accidents, sudden illness, death, or other situations, with a wide range of coverages.See all the details here
-
Repatriation or medical transportation in case of an accident or illness UnlimitedTransportation by the most suitable means to the hospital prescribed by the doctor or to your usual home in case of an accident or illness.
-
Treatment costs in the country of origin by Accident 2.500€Guarantees reimbursement of expenses related to medical treatments carried out in Portugal in case of an accident occurring during the trip.
-
Traveler’s Health Appointment IncludedTeleconsultation (subject to prior appointment) to clarify questions about care before, during, and after travelling.
At the end of the consultation, you will receive an e-mail with:
- Summary of medical advice and, if necessary;
- Recommended medication for travel;
- Prescription of vaccines and recommended medication. -
Unaccompanied Baggage 1.250€Payment of compensation in case of loss, robbery, or damage to properly packaged baggage delivered under the responsibility of a carrier, which occurs during the course of the trip. This includes clothing and personal belongings of the Insured Person, as well as the packages carrying them (suitcases, bags, and similar items).
-
Carrier delay expenses 200€Guarantees reimbursement of expenses you may incur with food, clothing, hygiene products, and accommodation in the case of delay on the part of the carrier or in receiving your baggage, provided that the delay is longer than 6 hours.
-
Death or Permanent Disability by accident 50.000€Payment of the capital in case of death or a proportional part in case of permanent disability due to an accident occurring during the trip.
-
JiC Airport Lounge Access* Service includedIn case your flight is delayed by 60 minutes or more, you can access an airport lounge. This service is available after registration and with a minimum advance of 6 hours before the flight's departure time.See all the details here
Coverage Details
Travel Assistance Abroad
Base Capitals
Travel Assistance Abroad with Base Capitals includes:
-
Medical, pharmaceutical and inpatient hospitalisation expenses abroad
Deductible 50€
25.000€
-
Dentistry expenses abroad
Deductible 50€
750€
-
Urgent dispatch of medicines
Unlimited
-
Emergency transportation
Unlimited
-
Medical video consultation
1 appointment
-
Extension of stay (per day)
75€
-
Extension of stay (maximum)
750€
-
Interpreter in case of inpatient hospitalization
Included
-
Reorganization of return trip
Unlimited
-
Repatriation or medical transportation in case of an accident or illness
Unlimited
-
Transport after death
Unlimited
-
Funeral services
Unlimited
-
Search for and transportation of lost baggage
Unlimited
-
Missed airline connections
100€
-
Interruption of transportation services (accommodation and transportation)
750€
-
Early return of the insured person
Unlimited
-
Health status update
Unlimited
-
Loss of identification documents
50€
-
Tourist information
Unlimited
-
Companion for the hospitalized insured person (transportation)
Unlimited
-
Companion for the hospitalized insured person (stay – per day)
75€
-
Companion for the hospitalized insured person (stay – maximum)
750€
-
Home assistance for the insured person
8 days
-
Assistance for the companions of the insured person hospitalized abroad
Unlimited
-
Advance of funds
750€
-
Dispatch of personal items or documents forgotten abroad
50€
-
Charges for children or unaccompanied dependentsUnlimited
Unlimited
-
School support (per day)
50€
-
School support (maximum)
250€
Coverage Details
Airport lounge
If your flight is delayed for a period of 60 or more minutes, you can access a lounge at the airport.
How does it work?
-
Register your flight at least 6 hours before your departure flight (Schedule Time of Departure "STD").
-
Includes up to five additional passengers;
-
If your flight is late, on STD, for at least 60 minutes, you will automatically receive the lounge access voucher(s) via e-mail;
-
Includes up to 10 flights.
Optional Coverage
-
Trip cancellation (including interruption) OptionalReimbursement of expenses paid and not recoverable in the event of cancellation or interruption of the trip.See all the details here
-
Extracontractual Third-Party Liability OptionalPayment of damages for personal and/or material damages caused to third parties in the context of the insured person's private life during the trip.
-
Accompanied baggage (protect your carry-on baggage) OptionalPayment of damages for personal and/or material damages caused to third parties in the context of the insured person's private life during the trip.See all the details here
-
Temporary Disability due to Inpatient Hospitalization (Daily Allowance) OptionalGuarantees the payment of daily compensation for as long as the hospital is hospitalized by accident, occurred during the trip and after the grace period.
-
Adventure Sports OptionalGuarantees of amateur sports in competitions, sporting displays, preparation periods, trials and training for these;
Motorised land or water sports motorised sports;
Water sports, with boards or using motorised means, parachutes or kites (kitesurfing);
Diving using auxiliary breathing apparatus (tanks);
Underwater fishing;
Mountaineering and climbing, sliding or abseiling and Caving. -
Motor Vehicles OptionalGuarantees accidents arising from the use of 2/3-wheel motor vehicles and quad bikes.
Coverage Details
Cancellation or Interruption of Travel Liability
Cancellation or Interruption of Travel
-
Sudden and unpredictable medical occurrence, serious accident or death of the Insured Person, the spouse or person who cohabit with him in a situation equivalent to that of a spouse, as well as his ascendants and descendants up to the second degree, stepchildren, daughters-in-law, son-in-law, brothers, brothers-in-law and in-laws clinically proven. For the purposes of this coverage, a sudden and unpredictable medical occurrence is considered that requiring undeferred medical treatment, limitation to travel (excluding prophylactic measure due to suspected infection) or provision of permanent care by a third person, to perform the basic tasks of daily life;
-
Imposition of isolation on the Insured Person in case of infection by infectious disease by competent authority. Prophylactic measure of infection is not considered to be isolated for the purposes of this coverage.Exercise of functions of juror or witness obliged to testify in court proceedings, on dates that could not be known to the Insured Person at the time of the expense;
-
Damage to the insured person's residence or workplace when he or she works on his own, which makes him unusable, resulting from fire, flood, theft, theft or other accidental cause.
Coverage Details
Accompanied Luggage Temporary Disability due to Hospitalization
Payment of compensation for damage caused to the Insured Person’s personal luggage during a trip, when the property is in their safekeeping or under their responsibility, and provided the damage is the result of:
-
Breakage, denting and twisting;
-
Theft, attempted or consummated;
-
Fire, lightning strike or explosion;
-
Cataclysms of nature (storms, floods and seismic phenomena);
-
Strikes, riots and changes in public order, unless the Insured Person participates in such acts;
-
Acts of vandalism.
Additional protection for your trip
Optional
Snow
This plan is best suited for those planning a skiing holiday, providing you additional protection against unexpected events that may impact your activities.
-
Cancellation due to excess or lack of snow at the destination
-
Damage to equipment resulting from an accident (own or rented)
-
Costs regarding equipment rental, ski pass and lessons
-
Search and rescue costs at a ski resort
Optional
Education
This plan is best suited for students travelling with the intention of studying abroad. With this plan, you are widely protected when it comes to your stay and your academic life.
-
Legal protection for unexpected situations
-
ssistance in resolving issues in your housing facility
-
Tuition coverage in case of any forced break in your academic work
Main coverage included
-
Travel Assistance in Portugal 25.000€Assistance in case of unforeseen occurrences, accidents, or death, with a wide range of coverages.See all the details here
-
Treatment costs in the country of origin by Accident 2.500€Guarantees reimbursement of expenses related to medical treatments carried out in Portugal in case of an accident occurring during the trip.
-
Unaccompanied Baggage 1.250€Payment of compensation in case of loss, robbery, or damage to properly packaged baggage delivered under the responsibility of a carrier, which occurs during the course of the trip. This includes clothing and personal belongings of the Insured Person, as well as the packages carrying them (suitcases, bags, and similar items).
-
Carrier delay expenses 200€Guarantees reimbursement of expenses you may incur with food, clothing, hygiene products, and accommodation in the case of delay on the part of the carrier or in receiving your baggage, provided that the delay is longer than 6 hours.
-
Death or Permanent Disability by accident 50.000€Payment of the capital in case of death or a proportional part in case of permanent disability due to an accident occurring during the trip.
-
JiC Airport Lounge Access* Service includedIn case your flight is delayed by 60 minutes or more, you can access an airport lounge. This service is available after registration and with a minimum advance of 6 hours before the flight's departure time.See all the details here
-
Traveler’s Health Appointment IncludedTeleconsultation (subject to prior appointment) to clarify questions about care before, during, and after travelling.
At the end of the consultation, you will receive an e-mail with:
- Summary of medical advice and, if necessary;
- Recommended medication for travel;
- Prescription of vaccines and recommended medication.
Coverage Details
Travel Assistance in Portugal
Base Capitals
Travel Assistance in Portugal with Base Capitals includes:
-
Emergency transportation
Unlimited
-
Medical video consultation
1 appointment
-
Extension of stay (per day)
75€
-
Extension of stay (maximum)
750€
-
Reorganization of return trip
Unlimited
-
Transport after death
Unlimited
-
Funeral services
Unlimited
-
Health status update
Unlimited
-
Companion for the hospitalized insured person (transportation)
Unlimited
-
Companion for the hospitalized insured person (stay – per day)
75€
-
Companion for the hospitalized insured person (stay – maximum)
750€
-
Home assistance for the insured person
8 days
-
Charges for children or unaccompanied dependents
Unlimited
-
School support (per day)
50€
-
School support (maximum)
250€
Coverage Details
Airport lounge
If your flight is delayed for a period of 60 or more minutes, you can access a lounge at the airport.
How does it work?
-
Register your flight at least 6 hours before your departure flight (Schedule Time of Departure "STD").
-
Includes up to five additional passengers;
-
If your flight is late, on STD, for at least 60 minutes, you will automatically receive the lounge access voucher(s) via e-mail;
-
Includes up to 10 flights.
Optional Coverage
-
Trip cancellation (including interruption) OptionalReimbursement of expenses paid and not recoverable in the event of cancellation or interruption of the trip.See all the details here
-
Extracontractual Third-Party Liability OptionalPayment of damages for personal and/or material damages caused to third parties in the context of the insured person's private life during the trip.
-
Accompanied baggage (protect your carry-on baggage) OptionalPayment of damages for personal and/or material damages caused to third parties in the context of the insured person's private life during the trip.See all the details here
-
Temporary Disability due to Inpatient Hospitalization (Daily Allowance) OptionalGuarantees the payment of daily compensation for as long as the hospital is hospitalized by accident, occurred during the trip and after the grace period.
-
Adventure Sports OptionalGuarantees of amateur sports in competitions, sporting displays, preparation periods, trials and training for these;
Motorised land or water sports motorised sports;
Water sports, with boards or using motorised means, parachutes or kites (kitesurfing);
Diving using auxiliary breathing apparatus (tanks);
Underwater fishing;
Mountaineering and climbing, sliding or abseiling and Caving. -
Motor Vehicles OptionalGuarantees accidents arising from the use of 2/3-wheel motor vehicles and quad bikes.
Coverage Details
Cancellation or Interruption of Travel Liability
Cancellation or Interruption of Travel
-
Sudden and unpredictable medical occurrence, serious accident or death of the Insured Person, the spouse or person who cohabit with him in a situation equivalent to that of a spouse, as well as his ascendants and descendants up to the second degree, stepchildren, daughters-in-law, son-in-law, brothers, brothers-in-law and in-laws clinically proven. For the purposes of this coverage, a sudden and unpredictable medical occurrence is considered that requiring undeferred medical treatment, limitation to travel (excluding prophylactic measure due to suspected infection) or provision of permanent care by a third person, to perform the basic tasks of daily life;
-
Imposition of isolation on the Insured Person in case of infection by infectious disease by competent authority. Prophylactic measure of infection is not considered to be isolated for the purposes of this coverage.Exercise of functions of juror or witness obliged to testify in court proceedings, on dates that could not be known to the Insured Person at the time of the expense;
-
Exercise of functions of juror or witness obliged to testify in court proceedings, on dates that could not be known to the Insured Person at the time of the expense;
-
Damage to the insured person's residence or workplace when he or she works on his own, which makes him unusable, resulting from fire, flood, theft, theft or other accidental cause.
Coverage Details
Accompanied Luggage Temporary Disability due to Hospitalization
Payment of compensation for damage caused to the Insured Person’s personal luggage during a trip, when the property is in their safekeeping or under their responsibility, and provided the damage is the result of:
-
Breakage, denting and twisting;
-
Theft, attempted or consummated;
-
Fire, lightning strike or explosion;
-
Cataclysms of nature (storms, floods and seismic phenomena);
-
Strikes, riots and changes in public order, unless the Insured Person participates in such acts;
-
Acts of vandalism.
Additional protection for your trip
Optional
Snow
This plan is best suited for those planning a skiing holiday, providing you additional protection against unexpected events that may impact your activities.
-
Cancellation due to excess or lack of snow at the destination
-
Damage to equipment resulting from an accident (own or rented)
-
Costs regarding equipment rental, ski pass and lessons
-
Search and rescue costs at a ski resort
- Documentation
- The conditions (general and special) applicable to the insurance contract.
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The Just in Case Travel Insurance is provided by Fidelidade - Companhia de Seguros, S.A., with registered office at Largo do Calhariz, n.º 30, Lisbon 1249-001, Portugal. Share Capital EUR 509,263,524 - registered with ASF under no. 1011.