Register your flight at least 6 hours before the scheduled departure time.
Services for every trip,
Just in Case
Get our services for all your trips, and you will guarantee confidence and protection wherever you go.
With travel insurance
Traveller's check-up
Our traveller's check-up, carried out by specialist doctors, takes into account the destination, duration and type of trip, and will clarify any travel-related health questions you might have. This check-up, subject to availability, should take place between 4 and 8 weeks before your departure, thus ensuring that any necessary vaccinations, medicines or treatments are planned and taken in advance.
Information on Safety and medical assistance
Information on accident risks, types of prevention and care, medical assistance options and other topics related to the destinations you're travelling to.
Medication
Prescription medication you should take with you and how to take it if necessary.
Vaccines, medication and preventive measures
Recommended vaccines, medication and preventive measures suitable for the destination’s specific diseases.
Hygiene and food care
Essential tips for protecting yourself in places where water and food consumption can pose health risks.
With travel insurance
Access to the airport lounge
If your flight is delayed by 60 minutes or more, you and up to five companions can receive vouchers to relax in the airport lounge. Enjoy a comfortable environment while you wait. Travelling can have unforeseen situations, but we can improve your comfort.
It includes up to 10 flights, allowing you to make the most of your travelling experience, preparing for any other possible delays.
You can add up to 5 companions who will also have exclusive access to the lounge.
If your flight is delayed by 60 minutes or more, you will automatically receive access vouchers in your email.
More information about the lounge
- Check the tutorial
- A complete document with all the information you need to improve your comfort and well-being.Download (link to automatically download the lounge registration tutorial).
- Perguntas Frequently asked questions
- Check the answers to the most frequently asked questions and clarify any doubts regarding access to the lounge.
Without the insurance subscription
Free support, information available 24/7
We offer 24/7 traveller support with essential information and recommendations about your destination. We're there for you, wherever and whenever you need us!
Health and safety
Information on local diseases, recommended vaccinations and medication you should bring.
Weather forecast
Up-to-date information on the weather conditions at your destination.
Travel tips
Tips on the main tourist attractions.
Essential infrastructures
Location of the nearest hospitals, airports, consulates and embassies.
Without the insurance subscription
Customisable checklist
A stress-free trip starts with good planning, and a checklist can give you peace of mind. With the Just in Case WebApp, you have access to a customisable checklist so that nothing is forgotten, regardless of your destination. What's more, we'll give you specific tips for the location, so that your "adventure" goes as smoothly as possible.
What you need to prepare before and during your trip.
The items that you should have in your luggage.
All the mandatory documentation for your destination.
Tips on must-see locations, cultural activities and much more.
5% discount by subscribing the newsletter!
Stay up to date with exclusive tips and special discounts. By subscribing to our newsletter, you get a 5% discount on your first Just in Case travel insurance*.
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The Just in Case Travel Insurance is provided by Fidelidade - Companhia de Seguros, S.A., with registered office at Largo do Calhariz, n.º 30, Lisbon 1249-001, Portugal. Share Capital EUR 509,263,524 - registered with ASF under no. 1011.