Skip to content

Just in Case - Lua de Mel

Planning your dream Honeymoon? Protect your trip 100% digitally in just 2 minutes.
Includes assistance in case of Covid19
Info Country where you usually live and to which you will be repatriated in case of need
Info You should select all the countries you're travelling through, including stopovers
Info You should select all the countries you're travelling through, including stopovers
Info Travellers must be members of the same household. You can only include a maximum of 10 people on the trip.

Logo Just in Case

Enjoy your honeymoon with fewer worries and more security

Just in Case travel insurance will accompany you throughout your trip, helping you in unexpected situations.

Fundamental Covers

Whatever your destination, Just in Case guarantees the essential cover for your trip, such as: medical expenses, lost baggage search, emergency transportation, among others.

Lounge access at any airport

If your flight is delayed by more than 60 minutes, you can use airport lounge free of charge and take advantage of all its facilities.

Travel Health Appointment and Travel Assistance

In addition to the traveller's health appointment, which allows you to ask any questions you may have about the precautions you should take before, during and after your trip, we offer a 24/7 assistance service.
We'll be with you every step of the way!

Wave bottom

Would you like to see some more advantages?


Simple Subscription


Subscribe to your insurance 100% digitally, on a single site and with quick and easy payment, either by bank card or mbway.


Travel planning tools


We offer a range of customizable checklists to help you throughout the organisation process, such as: to-do lists, personalised checklists, destination tips.


On-demand Travel Insurance


Take out your insurance at any time and from anywhere, as long as the journey has not yet started and you are still in the country at the time of taking out the insurance.

And much more!

Why is it important to take out Honeymoon travel insurance?

Just in Case Travel Insurance by Fidelidade allows you to enjoy your honeymoon with peace of mind, knowing that you can both be protected in the event of any unforeseen circumstances.
Wave top

Get a 5% discount on your insurance policy

Promo code: LUADEMEL5 *

* 5% discount on the commercial premium, on a policy with a commercial premium of more than 29.99€. Campaign valid for insurance subscribe until 31.12.2024

Wave bottom
Common questions
How does the Just in Case webapp work?

It is very simple. To simulate a travel insurance plan for your trip simply insert your trip's details. In case you want to have access to all webapp features, you must register and create a tip.

How can I register?

You only have to insert your phone number the confirmation code you received by text and accept the General Terms of Use as well the Privacy and Data Protection Policy.

I can´t register. What should I do?

Make sure you have an active Internet connection. If you are still not able to register, contact us at +351 217 948 780 (national fixed line).

Who can purchase a Just in Case travel insurance policy?

Anyone aged between 18 (eighteen) and 74 (seventy-four) years old.Any person up to the age of 74 (seventy-four) can be an insured person. If the insured person is under 18 (eighteen) years of age, the policyholder must be a member of the household over 18 (eighteen) years of age.Both the policyholder and the insured person need to be resident in Portugal and with a Portuguese tax identification number can be policyholders.

Can I purchase an insurance policy to more than one person?

Yes, it is possible to purchase a Just in Case travel insurance to more than one person, as long as all insured people belong to the same household. If you are traveling with other family members that do not belong to your household or with friends, each one of them has to purchase their own Just in Case insurance.

Can I purchase an insurance policy at any point in my trip?

To purchase your Just in Case travel insurance, you have to be in Portuguese territory (Portugal Mainland and Azores and Madeira autonomous regions) and your trip must not have yet started.

What is the maximum travel duration that I can cover?

You can purchase a Just in Case travel insurance for trips with a maximum duration of 1 (one) year.

How can I pay for the insurance I purchased?

You can pay for your Just in Case travel insurance directly on the app, by MBWay or bank card.

How can I request assistance?

In case you need assistance, call +351 214 238 416 (national fixed line). Our team is available to help you 24 hours a day, 365 days a year.

If I purchased insurance, what does assistance include?

If you purchase a Just in Case travel insurance to protect you during your trip in Portugal, it includes, among other coverages, the following basic assistance coverage:• Medical video consultation;• Unlimited emergency transport;• Extension of stay;• Reorganization of the return trip;• Accompaniment of the hospitalized insured person.If you purchase a Just in Case travel insurance to protect you during your trip outside Portugal, it includes a wider range of coverages, such as:• Medical, pharmaceutical and hospitalization expenses abroad in case of accident or sudden illness;• Dental expenses abroad in case of accident;• Unlimited emergency transport;• Interpreter in case of hospitalization;• Repatriation or medical transport in case of accident or illness;• Loss of air connections;• Early return of the insured person;• Accompaniment of the hospitalized insured person;• Loss of identification documents abroad;• Reorganization of the return trip.You can consult all the coverage included in the General and Special Conditions, as well as in the Pre-Contratual Information

What is covered in case of COVID-19?

Travelling in Portugal In Portugal the insurance does not cover medical expenses in case of illness.However, if you live in mainland Portugal and stay in prophylactic isolation, for example in the Autonomous Regions of the Azores or Madeira or elsewhere in mainland Portugal, you can activate, among others, the Extension of Stay to cover additional accommodation and food expenses, as well as the reorganization of the return trip to your usual residence, bearing the respective costs, with the change or purchase of a new ticket in the available means of transport.To activate any of these coverages, you must immediately contact the Assistance Service that will give you instructions. Any expenses not previously authorized by the Assistance Service will not be reimbursed. Travelling Abroad In case you contract COVID-19 during the trip abroad, insurance provides comprehensive protection, including, for example:• Medical, pharmaceutical and hospitalization expenses, including intensive care if necessary, as well as medically prescribed diagnostic tests;• Interpreter in case of hospitalization;• Expenses with accommodation and food in case of extension of stay due to imposition of prophylactic isolation for having contracted COVID-19 or for suspected infection;• Following the activation of the Extension of Stay guarantee, the reorganization of the return trip to the country of origin is guaranteed, bearing the respective costs, with the change or acquisition of a new ticket in the available means of transport;• Accompaniment if you are hospitalized due to COVID-19 and your transport or repatriation is not advisable, guaranteeing the expenses for the stay in a hotel for a family member or other accompanying person who is present on site;• Assistance to the companions of the insured person hospitalized abroad, if they cannot return by the means initially foreseen; • Transport after death, in case of death by COVID-19, bearing the cost of formalities on the spot and the costs of transporting the body to the place of burial.Note: Some coverages may be limited because of the imposition of restrictive measures in case of declaration of an epidemic or pandemic of an infectious disease.This coverage does not cover cases in which isolation is imposed as a prophylactic measure due to suspected infection by COVID-19.

What is not covered in case of COVID-19?

• Reimbursement of expenses arising from the cancellation or interruption of the trip for any reason related to COVID-19, if you have not contracted the optional coverage of Trip Cancellation or Interruption;• Assistance abroad is ensured with the limitations arising from the imposition of restrictive measures in case of declaration of an epidemic or pandemic of an infectious disease, if you are infected or show symptoms of the disease;• The COVID-19 tests required to enter the country of destination or on return to Portugal. Only tests carried out within the scope of a medical prescription for this purpose are covered.This information does not exempt you from consulting the legally required pre-contractual and contractual information.

What is Just in Case® Lounge?

Just in Case® Lounge is a service that offers complimentary airport lounge access in the event of a flight delay.

How Does it work?

You register your flight with the Just in Case® Lounge service before travelling. If the airline announces a delay that meets or exceeds the qualifying delay threshold (60 minutes), you will receive a LoungeKey™ voucher that provides access to a lounge at the airport where you are delayed. LoungeKey™ gives you access to a network of over 1000 of airport lounges worldwide.

Who is eligible for this benefit?

Any policyholder who has already taken out travel insurance on the Just in Case webapp and has registered their flight at least 6 hours before the scheduled departure. The benefit is available to the policyholder and up to 5 additional passenger(s) on the same flight. The name of the additional passenger(s) must be entered as part of the registration journey, and they must be traveling on the same flight as the policyholder.

How is a delay calculated?

Delays are based on ‘gate’ delay reporting from airlines and airports to FlightStats (our third-party flight data tracker). Should FlightStats report a qualifying delay the system will issue the lounge vouchers. A delay can be made up of one single announcement or a cumulation of individual announcements adding up to the delay threshold.

Wave contacto


Do you have any questions or concerns that we can help with?
Call us!

+351 217 948 780

Weekdays from 9am to 8pm
Portuguese landline network